What is Alarm IP?

Alarm IP is a service where alarm systems use IP and GPRS networks to deliver alarm events back to the control rooms servers. Alarm IP is the secure, managed messaging service designed specifically for IP networks. This service manages the end-to-end message delivery between the alarm panel and control room. Unlike other services, Alarm IP actively secures the message delivery, rather than the various paths that the message travels over. 

Why Alarm IP?

• 24/7 secure monitoring
• Ability to use exisitng network
• 128Bit SSL encryption and authentication of data
• Lightning fast alarm transmission
• Real time monitoring of multiple remote sites
• End-to-end message delivery
• Full duplication of essential core platform components, can be geographically separated for further resilience
• Fail safe Alarm Transmition System (ATS) monitoring
• Reporting to automation software over IP or RS232
• Reporting to dedicated receiver and / or monitoring centre
• Reporting into control room servers on two different paths (LAN & Wireless)
• All missed polling from control panels are reported to control room (not forwarded from a third party)
• Low bandwidth consumption
• No on-going service charges 

The benefits of Alarm IP service

Alarm IP has many features to make signalling more reliable and cost effective. Alarm IP checks the whole signalling route from the premises through the network to the monitoring centre every minute, unlike other systems that only check part of the signalling route for accidental or deliberate attack. No other signalling product has rivalled Alarm IP's diverse verification facility. The Alarm IP monitoring service is for the exclusive use by our Euro MERiDIAN, PCX and IP COM range of control panels and products.

How it works

In a normal mode of operation, the Alarm IP server will notify the control room's automation software of a failure on the IP via the GPRS or GPRS via the IP connection. Control panels are constantly polled. If a polling call should fail to reach the Alarm IP servers within a predetermined time, a polling fail is sent to the control rooms automation software.  From the customers premises, the control panel will report all programmed events to Alarm IP servers in the control room. There are always two receiving paths to the Alarm IP servers in the control room. If one of the paths fails, the control panel will try the second receiving path. It will keep trying until the message is received at the control room's server.

Hardware configuration

All servers are duplicated to provide resilience from the mission-critical services delivered by Alarm IP Australia. This will include two dfferent ISP (Internet Service Provider) connections to both alarm servers in the control room. A system that does not provide full server duplication for the alarm receiving and signal processing components will not meet any Australian Standards.

System Configuraton for AS2201.5:2008

We recomend maximum connection to the Alarm IP Server is 2400 with C4R3 alarm transmition configuration.